‘Nathaniel’s’ is committed to protecting your privacy. This Privacy Policy explains the data processing practices and your options regarding the ways in which your personal data is used.
Who we are
We are the Nathaniel’s Ltd. company, agricultural by nature. We supply plants, vegetables, seeds and a range of garden furniture from recycled wood.
Our website address is: https://www.nathanielsonline.co.uk.
We have official social media accounts and we have provided these here to reduce the risk of bogus activity.
Twitter: www.twitter.com/NathanielsUK
Facebook: www.facebook.com/NathanielsUK
Instagram: www.instagram.com/NathanielsUK
What personal data we collect and why we collect it
Contact forms
Information submitted through the contact forms on our site are sent to our company email, hosted by one.com. We keep these submissions for customer service purposes only. They are never used for marketing purposes or shared with any third parties without prior written permission.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
“Cookies” are small pieces of information sent by a web server to a web browser, this enables the server to collect information from the browser. You can find more information about the way cookies work on www.cookiecentral.com. Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. This information helps ‘Nathaniel’s’ to ensure a better service when using the website on traffic peaks. Whilst you do not need to allow your browser to accept cookies in order to browse much of the web site or to access services, you must have cookies enabled for certain requirements of the website such as; blog.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content or links from other websites
Articles on this site may include embedded content, like YouTube videos, for example, or external links other web sites which are outside ‘Nathaniel’s’ control and are not covered by this Privacy Policy. Embedded content from other websites behaves in the exact same way as if you visited the other website, but is not covered by this policy.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
The operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from this privacy policy.
Analytics
On this site, the only analytics gathering service we use is Google Analytics, as explained in the Cookies section above.
Who we share your data with
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.
Any contact messages received through this website related to hiring and customer service are also never used for marketing purposes or shared with any third parties.
Who can see my personal information
If you make an order on our website, our customer service team will be the only people who see your personal information you have shared with us. If you use our contact form, the message can only be seen by our customer services team. Visitor comments may be checked through an automated spam detection service.
From time to time, ‘Nathaniel’s’ may contact you by, email or telephone, to ask your opinions, they maybe instances where it is necessary for ‘Nathaniel’s’ to contact with you. In any event, for administrative or operational reasons relating to the service ‘Nathaniel’s’ will never pass your personal information to a third parties or anyone else, except when required or permitted to do so by the law.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Messages and information you send to us using the contact forms on this site are stored in our business email accounts until you request us to remove them.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can also request that we erase any personal data we hold about you, to do this you need to put your request in writing. To obtain a copy of the personal information nathanielsonline.co.uk holds about you or to have it removed, please write to us with full details. The details you must provide are:
Full Name
Address
Post Code
Date of Birth
Utility Bill
Here is where you need to send your letter:
Nathaniel’s
Address Line 1
Address line 2
Address line 3
City
Postcode
Please ensure you send a prepaid envelope for the return of any information or documents provided if you fail to provide an envelope these documents will be destroyed.
How we protect your data
We protect customer data with the following site features:
- We are entirely using SSL/HTTPS throughout the sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization. This is one of the best forms of personal security when using a website.
- Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment. This allows Nathaniel’s to develop a new website feature without your data been shared with another third party.
Our Data Breach Procedure
In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.